Could someone explain to me why the "mailbox" is so scandalous? The government makes a legal, valid request for data on a specific individual. Now the tech comp

Could someone explain to me why the "mailbox" is so scandalous? The government makes a legal, valid request for data on a specific individual. Now the tech company has to relay that information to the government somehow. How would you prefer they do that? Email? FTP? Postcard? No, they use a secure electronic dead drop. So what? How does that make the various CEOs' statements in any way misleading? The statements were about the government not having the ability to go on unsupervised fishing expeditions. And that seems to be perfectly true and not in any way misleading.