They certainly aren't a drammatic innovator, but they've managed to stay strong for more than a decade by slowly refining their core service. I've been using it

They certainly aren't a drammatic innovator, but they've managed to stay strong for more than a decade by slowly refining their core service. I've been using it since 2004, and have more than 100,000 scrobbles. What I want out of their product is a way to easily record and capture statistics about my listening habits across multiple devices and operating systems, and last.fm does that very well. I agree that recommendations are limited, but to be honest I'm okay with relying on humans for that.