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The info in the mail regarding the safety of credit card info contradicts with the linked FAQ. FAQ: Bank details are encrypted (two-way) in the database. Howev
by gokhan 13y ago
The info in the mail regarding the safety of credit card info contradicts with the linked FAQ.
FAQ: Bank details are encrypted (two-way) in the database. However, it cannot be excluded that the attacker/s have also been able to obtain access to the key.
Mail: With credit cards, only the last three digits of the card number, the card type and the expiry date are saved in our systems. All other card data is saved solely by our payment service provider and referenced via a pseudo card number. Therefore, as far as we are aware, credit card data has not been compromised.
- antoko 13y agobanking details is a much broader term than credit card number. account numbers / routing numbers / company names / po boxes/ physical addresses / account history and other billing info. I'd assume they're saying some of these might be compromised, but specifically that credit cards aren't.
- perlgeek 13y agoHetzner probably has many customers who pay with debit card/recurring direct debit instead of credit card. It's quite common in Germany.
- thejosh 13y agoThey also allow PayPal, which I recently changed to with Hetzner. 99% of my payments to websites are PayPal, for this very reason.
- LogicX 13y agoPerhaps the email is different based on that particular customer's payment method, which is why one is talking about credit cards and the other about banking details?