> Softlayer customer profile (small to medium) seems the exact opposite of IBM (very large to huge). Does IBM take the Softlayer expertise and apply it to large

> Softlayer customer profile (small to medium) seems the exact opposite of IBM (very large to huge). Does IBM take the Softlayer expertise and apply it to large accounts or do they try to service a class of customers they know nothing about. Doesn't that make sense though? They are trying to use the people and experience of SL to enter the market of small businesses. It didn't work for Cisco/linksys, but it does make sense to broaden your market if you think you can make it work.