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It went down for me around 10pm BST last night. I assumed I had hit a data limit or something. This morning I checked their website, their twitter feeds, google
by easytiger 13y ago
It went down for me around 10pm BST last night. I assumed I had hit a data limit or something. This morning I checked their website, their twitter feeds, google news and found nothing.
So i phoned them at exactly 8am this morning. I was on hold for 47 minutes. Turns out its not just me.
Extraordinarily disgraceful communication with customers about this. They should be completely ashamed that they had a 12 hour outage they refused to publicly acknowledge. I can forgive the outage but the outrage of their poor communication is sad
- dan1234 13y agoThat's partly the reason I posted it here - I couldn't find any info start with and was beginning to think it was my phone until I found someone else on Three.
- OrsenPike 13y agoI thought the same. I have unlimited data so I knew I hadn't hit any limit but thought maybe something was up with my phone. Rebooted several times. Reset network settings. etc. and nothing. I went to call them this morning but when I checked with a few colleagues also on Three and they had no data either I figured it was an outage. Annoyingly they didn't put anything on their site until after I saw this post.