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How does Rackspace work? Do they work just like Linode or are they an AWS competitor? I heard some good reviews about them, but not sure...Anyone here on Racksp
by neya 13y ago
How does Rackspace work? Do they work just like Linode or are they an AWS competitor? I heard some good reviews about them, but not sure...Anyone here on Rackspace who could give us some pluses and minuses of the service?
- vacri 13y agoWe had a 2/3 ec2 1/3 rackspace split, and ended up moving largely off rackspace for operational reasons. I found the interface much more usable at AWS, whereas the one at Rackspace was a 'five clicks to do anything' webif, though apparently they've improved in recent months. I'm not heavily experienced in cloud offerings, but it's far easier to manage the AWS stuff than the rackspace - the DNS management is quite flexible yet couldn't be simpler with AWS's 'Route 53', but with the part of Rackspace we were using it wasn't 'all in one place', which made it hard to peruse or alter. I found support at both places to be upbeat and knowledgable, though I don't know about timeliness since I've only really lodged low-priority tickets. AWS does need more domain knowledge in order to understand its flexibility, and I've gotten a good workout from my $50/mo support add-on.
- neya 13y agoThank you for your feedback :)
- theg2 13y agoWe were on Rackspace before moving to AWS. Their sales person flat out told us on our contract renewal call that the only thing they could compete with AWS with was customer service. I appreciated their honestly but they were lacking a few required services for us at the time.