> Often the problem with these queries is that there are not enough devs complaining to MSFT. No. "Customer complaints" are not a substitute for product desig

> Often the problem with these queries is that there are not enough devs complaining to MSFT. No. "Customer complaints" are not a substitute for product design sense. Any survey of your customers is inherently biased: Your customers, by definition, are people who were willing to buy the product. You're rarely going to discover your biggest problems by counting the number of customers who report them, because your biggest problems are the ones that make people unwilling to become your customers in the first place.