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Would an explicit flag to turn this off be better? We looked at this similar to instant search results in Google: as you type the results update. Obviously havi
by fomojola 13y ago
Would an explicit flag to turn this off be better? We looked at this similar to instant search results in Google: as you type the results update. Obviously having a human at the other end elevates the privacy concerns: are there other angles we should also be looking at?
- dsugarman 13y agoIt sounds like a good experiment. Personally, I think I would always want it turned off, but if it is painfully obvious that you are opting in to allow the other side to always see what you type, it seems much better (as long as it is really easy to change this permission in real time).
- fomojola 13y agoWe've gone ahead and disabled it while we work on the privacy and user experience. We will make the indicator and opt-out really easy to see and reach.