3 ms·

> in exchange for a free trial So I pay for the trial by being spammed? What kind of logic is that? You're telling your users "buy this product to get spammed

by lucian1900 13y ago

> in exchange for a free trial So I pay for the trial by being spammed? What kind of logic is that? You're telling your users "buy this product to get spammed even more!". Are you sure you want your users' money? They aren't, at this point. Marketing must always be opt-in. > I actually really enjoy a good series of marketing communications from a product I'm evaluating I suspect you are in a small minority.

amirmc 13y ago
You've completely glossed over the fact that sending those emails leads to people using the service. Are you suggesting that those users are angry and still handing over the card details? Of course it would be much better if companies could only email those users who they knew were going to pay (and not bother the other percentage who wont). Until this magic exists, companies will send email because it works. Those who do not are holding themselves back.
jasonkester 13y ago
I suspect there are still a few users out there that consider receiving four emails in exchange for a free month of a $50/month product to be a fair exchange. Or at least not unfair enough to get this upset about. Over the years, I imagine I must have sent out something like twenty thousand of those mails for S3stat alone. Some people do indeed click the Unsubscribe link on those mails. I've never had anybody complain that they were "spam" though, since "hey, I hope you're enjoying the service, let me know if you have any questions!" doesn't really trip too many people's rage filter. Apologies if you've signed up for our trial and I sent you a thanks message. I didn't mean anything by it.
- lucian1900 13y ago
  Almost everything I sign up for these days ends up sending me several emails reminding me that I have done so. Yes, I did sign up. No, I don't want to be reminded of it all the time. It is becoming annoying enough that I avoid signing up for things in the first place, or at least give them an email address I can easily filter.

amirmc 13y ago

You've completely glossed over the fact that sending those emails leads to people using the service. Are you suggesting that those users are angry and still handing over the card details? Of course it would be much better if companies could only email those users who they knew were going to pay (and not bother the other percentage who wont). Until this magic exists, companies will send email because it works. Those who do not are holding themselves back.

jasonkester 13y ago

I suspect there are still a few users out there that consider receiving four emails in exchange for a free month of a $50/month product to be a fair exchange. Or at least not unfair enough to get this upset about. Over the years, I imagine I must have sent out something like twenty thousand of those mails for S3stat alone. Some people do indeed click the Unsubscribe link on those mails. I've never had anybody complain that they were "spam" though, since "hey, I hope you're enjoying the service, let me know if you have any questions!" doesn't really trip too many people's rage filter. Apologies if you've signed up for our trial and I sent you a thanks message. I didn't mean anything by it.

lucian1900 13y ago
Almost everything I sign up for these days ends up sending me several emails reminding me that I have done so. Yes, I did sign up. No, I don't want to be reminded of it all the time. It is becoming annoying enough that I avoid signing up for things in the first place, or at least give them an email address I can easily filter.