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I would be more likely to sign up for full price. "Free trial - just add credit card" is a massive alarm bell for me. In my experience, this type of free trial
by ronaldx 13y ago
I would be more likely to sign up for full price. "Free trial - just add credit card" is a massive alarm bell for me.
In my experience, this type of free trial often means you want my credit card details so that you can make it as awkward as possible for me to cancel and maybe place dubious charges when I'm not looking.
That experience makes it difficult for me to sign up for a similar free trial.
- rfelix2121 13y agoI'm sorry that you feel that way. I definitely understand the feeling of being burned, but I've never had issues with something like this, as a user myself of services with a free trial that requires a credit card. Things like Twitter and Hacker News, where you can broadcast your displeasure of a company's terrible tactics would make it difficult for a company to keep signing up new users if people are complaining about it. The only companies that I see getting away with stuff like this are huge companies who don't care about their customers anyway, like Tivo. All of my apps have a prominent link in the user settings panel that lets a user cancel their account/billing with one click.