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There are several tools that you might try to use to work with your clients remotely. Here are a few that I use when I'm traveling abroad: - Skype - Etherpad
by ivanstojic 17y ago
There are several tools that you might try to use to work with your clients remotely. Here are a few that I use when I'm traveling abroad:
- Skype
- Etherpad
- VNC (it's my policy to get clients to install VNC servers on their computers, so they can make an outgoing connection to my computer. This lets me view their exact desktop and review any problems that they might have)
- SSH to my office/development/production environments (you can set up SSH to act as a SOCKS proxy into the remote environment, making it feel as if you were physically there with regards to connectivity and access)
- SocksCap (allows you to transparently wrap any program that connects to remote stuff into the SOCKS protocol - used in conjunction with SSH)
I've found that I can generally service all my client requests and issues via the use of these tools. When something does fail bad, I have a PFY in my city who can get himself to the client very fast to resolve any issues which I cannot fix remotely.