"This document is easily longer " That is true but a quick scan of it and particularly the section headings seem "down to earth" and much easier to read than c

"This document is easily longer " That is true but a quick scan of it and particularly the section headings seem "down to earth" and much easier to read than comparable documents of this type. All in all the bottom line is always "you have no rights we do" and obviously there is also always a clause that says "hey we can change this at anytime we want but you are free to leave". That said to be fair anytime you start dealing with a large quantity of customers you need to do things to protect yourself with something like this. There is no way around that. What you might do if you have 24 customers and what you need to do with 25,000 customers is entirely different. Even if the dollar amount is small a large amount of small customers can band together to hire an attorney to pursue a claim whereas the same simply isn't going to happen with a small customer base and the dollars involved (in general of course as always).