Abuse of our support system may include, but is not limited to, engaging in any threatening, abusive, offensive, defaming, harmful, profane, harassing, or unrea

Abuse of our support system may include, but is not limited to, engaging in any threatening, abusive, offensive, defaming, harmful, profane, harassing, or unreasonably excessive communication (whether written or oral) with Media Temple via the Channels of Support or elsewhere in the universe (you read that right, the universe) So if a customer uses twitter to express any displeasure they could be kicked out?