It's not an issue of feeling entitled to service. If there were no free email providers, or if the paid services were noticeably better on any of the axes I ca

It's not an issue of feeling entitled to service. If there were no free email providers, or if the paid services were noticeably better on any of the axes I care about, then I would be happy to switch to a paid provider. But gmail exists, as do scores of other excellent providers with stellar reputations, and I don't see a point in paying a premium for equivalent service just for the sake of being a paying customer.