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No, the author of this bug report should not feel ashamed, you should. This kind of aggressive knee-jerk reaction is unprofessional, rude and childish. People
by anonymous 13y ago
No, the author of this bug report should not feel ashamed, you should. This kind of aggressive knee-jerk reaction is unprofessional, rude and childish.
People make mistakes, even good engineers do. They should not be derided like this even if they lose their temper. Writing software is a team effort, and the users of open source software should be a welcomed part of that team and their feedback taken in an effective and civilized manner.
The prudery of your comment does not help fixing this bug faster or better, but it does make it look like your priorities are severely misplaced.
- chris_wot 13y agoOh very good sir. golf clap Requoting that is ridiculous. Allow me to list why: 1. There is nothing for the parent poster to feel ashamed about. Nothing he said is shame worthy. 2. He wasn't aggressive. It wasn't a knee-jerk reaction. It wasn't unprofessional, rude or childish. 3. The author of the bug didn't make a mistake. They submitted a bug report designed to be as brutal and belittling as possible. They didn't just lose their temper in the heat of the moment, they decided to setup a new account under a pseudoname, then blasted the author of the software product. 4. Writing software is indeed a team effort, but as with any team if one party abuses the other the team rapidly becomes less effective. 5. Feedback doesn't have to be abusive. It's a bit rich to say on the one hand feedback can be abusive, but on the other hand that abusive feedback must be then taken in a "civilized manner". Do you not see the contradiction? 6. There's nothing "prudish" about remarking that abusive bug reports don't make the bug get fixed faster or better. To be a prude, you must be excessively concerned about propriety, and there's nothing in the parent's comment that is excessive. 7. The parent's comment was a general comment, and wasn't an attempt to fix the bug. There's nothing misplaced about the poster's priorities. He's here to comment on HN, and that is indeed what he's done.