4 ms·

rackspace ripped me off

• rhizome 13y ago
  Firedoglake, too: http://www.correntewire.com/time_to_short_rackspace_ha_ha http://www.correntewire.com/time_to_short_rackspace_ha_ha
  • thejosh 13y ago
    Hang on, so you didn't make backups from the multitude of options that Rackspace offers (it even offers snapshot backups for cloud servers), didn't make backups yourself and you blame Rackspace? If you purchased a car and got into an accident, would you also blame the manufacturer for you not having car insurance?
    • rhizome 13y ago
      Not my site, and while I hear you on the backups, the perhaps more-relevant problem is the lying.
      • ceejayoz 13y ago
        All I see in that post is hearsay and zero evidence either way of "lying". I can think of plenty of "maintenance issues" that would eventually cause a data loss - additional drives failing during a RAID rebuild, for example.
        • rhizome 13y ago
          Huh? A RAID rebuild is not maintenance, and at any rate if I had a multi-site customer down hard they'd get a better explanation than that after, let's say, the second hour, especially if the ETR was unknown. Not only that, but no CEO I know of would accept this as an excuse from me if I was in charge of their company's systems. This is basic hosting customer service, and it's the kind of service I have gotten from Rackspace in the past, though I haven't used them since they went public. P.S. There was much more than that post in the contemporaneous tweets, that was just a convenient description. It's not just hearsay, unless you consider the person running the site to be a third-party to the issue.
• deleted 13y ago
  [deleted]