Ah my friends, this is what happens when you reach scale. It means you have to protect against every little black swan that comes along (mainly for PR reasons)

Ah my friends, this is what happens when you reach scale. It means you have to protect against every little black swan that comes along (mainly for PR reasons) which overburdens the rest of the white swans. This reminds me of all of the companies trying to compete against PayPal, who tell themselves and customers that "We'll do it better this time I swear!". I can't wait until they try to reach the size of PayPal and realize their whole business model is based solely on fraud prevention. Something not easily, dare I say possibly, solved by any algorithm. This is also why I like 37Signals, since they let their customers outgrow their software. For every project manager that says "ugh basecamp doesnt do this, I need something else", 37Signals quietly says "see ya later, you'll be back in a year!"