4 ms·
Profit per visit seems flawed as well. Why not just optimize profit, or long-term expected profit? The vague statement, "the shift in metric played a huge role
by msellout 13y ago
Profit per visit seems flawed as well. Why not just optimize profit, or long-term expected profit?
The vague statement, "the shift in metric played a huge role in aligning the company’s focus," seems at odds with the article's emphasis on metrics. Let's get some measurement of the effect of the metric.
I imagine that the metric change from profit per store to profit per visit was just part of a bureaucratic shift in the way Walgreens divided territory among managers.
- arh68 13y ago> Profit per visit seems flawed as well. Why not just optimize profit, or long-term expected profit? I think it's like averted vision: the point is to achieve profit long-term, but you have to focus on profit per visit to get there. Regardless, as a customer, I don't want every employee focused on ripping me off, which is what I assume it can degenerate to.