3 ms·

The worst part about this from a parent's perspective was that there was absolutely no warning. My daughter was all excited for her once-daily episode of Dora,

by Steuard 13y ago

The worst part about this from a parent's perspective was that there was absolutely no warning. My daughter was all excited for her once-daily episode of Dora, and suddenly it wasn't there even though mommy and daddy said it would be. (I take this whole thing as a broad lesson on the dangers of relying on the cloud.) By the end of the day, we'd signed up for streaming via Amazon Prime (which includes Dora). And cancelled it via Netflix.

raelshark 13y ago
We experienced the same - our toddler gets an episode of Wonder Pets every day after she comes home from day care. When my wife drove her home that day she got her all excited to watch it, and she was singing the theme song the whole way, only for my wife to get home and select the show (still displayed in our recently viewed list) just to get hit with an error message. Had to research some to find out what had happened. We were actually lucky that we already had a Prime account and found the shows there the next day when we read online what was happening. Really bad user experience and communication, combined with a very passionate target viewer for those shows who doesn't understand license negotiations.
- MartinCron 13y ago
  The next generation of toddlers will be the first to understand license negotiations.
  - gcr 13y ago
    They won't understand license negotiations; they'll understand the consequences of poor license negotiations. <editorializing>Then, bad licensing will become the norm. </editorializing>
wwweston 13y ago
> By the end of the day, we'd signed up for streaming via Amazon Prime (which includes Dora). And cancelled it via Netflix. Well, if enough people do this, it will certainly give Viacom greater leverage in negotiating with Netflix.
- Steuard 13y ago
  I felt a bit bad about that: I didn't want to "take sides" in the negotiation, since I think either side getting all that it wanted would be bad for the consumer. But we were upset about the lack of warning, and upset that the two sides had given up on negotiations in the first place. I can roll my eyes at the situation and grumble and move on with my life, but I'm an adult. Toddlers and preschoolers are not quite so savvy. We may make some effort to get our daughter less attached to Viacom programming as a result, too. (If for no other reason than self-preservation for when they try the same thing with Amazon!) But that's a longer-term project.

by Steuard 13y ago

raelshark 13y ago

We experienced the same - our toddler gets an episode of Wonder Pets every day after she comes home from day care. When my wife drove her home that day she got her all excited to watch it, and she was singing the theme song the whole way, only for my wife to get home and select the show (still displayed in our recently viewed list) just to get hit with an error message. Had to research some to find out what had happened. We were actually lucky that we already had a Prime account and found the shows there the next day when we read online what was happening. Really bad user experience and communication, combined with a very passionate target viewer for those shows who doesn't understand license negotiations.

MartinCron 13y ago
The next generation of toddlers will be the first to understand license negotiations.
- gcr 13y ago
  They won't understand license negotiations; they'll understand the consequences of poor license negotiations. <editorializing>Then, bad licensing will become the norm. </editorializing>

wwweston 13y ago

> By the end of the day, we'd signed up for streaming via Amazon Prime (which includes Dora). And cancelled it via Netflix. Well, if enough people do this, it will certainly give Viacom greater leverage in negotiating with Netflix.

Steuard 13y ago
I felt a bit bad about that: I didn't want to "take sides" in the negotiation, since I think either side getting all that it wanted would be bad for the consumer. But we were upset about the lack of warning, and upset that the two sides had given up on negotiations in the first place. I can roll my eyes at the situation and grumble and move on with my life, but I'm an adult. Toddlers and preschoolers are not quite so savvy. We may make some effort to get our daughter less attached to Viacom programming as a result, too. (If for no other reason than self-preservation for when they try the same thing with Amazon!) But that's a longer-term project.