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This is one of the biggest headaches I have as a developer of two mobile apps that require number verification. But the headache isn't because the twilio/nexmo
by moxie 13y ago
This is one of the biggest headaches I have as a developer of two mobile apps that require number verification. But the headache isn't because the twilio/nexmo/clickatell/etc APIs are too complex, or because I don't want to deal with adding a single verification code column to a user record in the DB schema, but because the delivery success rates for the SMS gateways I've been using are quite bad.
Most of my time is spent trying to figure out which mobile networks which SMS gateways will deliver best to, and then directing the correct verification traffic through those gateways accordingly. Which is a nightmare, in part because the successful delivery rates for different areas and networks constantly changes.
If this is the problem that Prove is solving, I think emphasizing that (or at least mentioning it somewhere) on the website is important. I would be an eager customer.
- EGreg 13y agoWhy don't you just use Twilio or something? It doesn't deliver to all mobile phones on US carriers?
- niftylettuce 13y agowe're powered by Twilio right now
- subsystem 13y agoThis is pretty basic, but helped me somewhat: http://www.scribd.com/doc/97294264/Nexmo-SMS-Deliverability-Guide http://www.scribd.com/doc/97294264/Nexmo-SMS-Deliverability-...
- tjlytle 13y agoNexmo also provides deliverability statistics: https://dashboard.nexmo.com/ratios/public https://dashboard.nexmo.com/ratios/public
- tjlytle 13y agoDisclaimer: I do a bit of part time dev evang for Nexmo. Nexmo should be pretty good across the board as it pertains to what delivers best (direct to carrier model: http://blog.nexmo.com/post/4690069179/directsms http://blog.nexmo.com/post/4690069179/directsms). In that way, Nexmo is trying to solve the issue you're having. Have you had any issues with deliverability and Nexmo (where another provider delivered better)? Nexmo actually provides some tools to automatically optimize traffic based on client conversion ratios.
- moxie 13y agoI haven't had very good luck with Nexmo and deliverability. I wanted to migrate all my traffic there, but had to stop after a few %-tests resulted in increased failure rate. I do still use them for some areas/networks they seem to do better with. I also appreciate their good customer service.
- tjlytle 13y agoI'm sure the team would appreciate the feedback as to where the deliverability was less than another provider. Also, might want to ask about the recently added tools to use your conversion stats to help route traffic.
- teljamou 13y agoSorry to hear that. I am part of Nexmo helpdesk and we are here to help you address any issue you are seeing. Can you share with us more info on the issues? message IDs? phone numbers? account? best is that you drop us a ticket at nexmo.zendesk.com and we would love to assist!