1) is an expense and is usually easier to deal with, even put in an expense report 2) is a write off ad usually need multi-level approval. There is still lock-

1) is an expense and is usually easier to deal with, even put in an expense report 2) is a write off ad usually need multi-level approval. There is still lock-in as switching provider usually end up in a time consuming operation. But I agree that the saas pitch for this type of industry might not have been the right choice.