Having used both a Tivo and a Comcast Cable DVR, I'm sure the poor numbers have to do with usability. It sounds cool to have a DVR and for $5 a month the cable

Having used both a Tivo and a Comcast Cable DVR, I'm sure the poor numbers have to do with usability. It sounds cool to have a DVR and for $5 a month the cable company makes it easy. The cable company DVR experience is painful at best. Most commonly it is frustrating and difficult to use, not including the trust that a DVR must earn before you let it time shift your favorite shows. Using Tivo for the past 4+ years I shudder when I use a cable company DVR.