> The best follow-up was to not only look busy but be busy. Stocking shelves or merchandising was always effective. People who want help but are shy about it al

> The best follow-up was to not only look busy but be busy. Stocking shelves or merchandising was always effective. People who want help but are shy about it always seem willing to spontaneously talk with employees who are busy doing something... it's a strange concept. Retail employees don't generally stand around idle -- they always look like they're either doing something, or going somewhere. It's easier to interrupt 'doing something', because at least you know what they're doing.