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For me, it depends on the salesperson and store. The worst is salespeople who ask questions, but don't actually know their product any better than I do. Car s
by AlisdairSH 13y ago
For me, it depends on the salesperson and store.
The worst is salespeople who ask questions, but don't actually know their product any better than I do. Car salesmen almost always fall into this category. Same thing at most of the big-box retailers (Best Buy, Target, etc).
But, if a salesperson actually knows their stuff and wants to help, I'm usually quite happy to let them. The local Nordstrom (department store) is good at this. As is the local bicycle shop.
It really comes down to selling an experience as well as a consumer product. I'll happily pay a bit of a premium for a good shopping experience.