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After being elevated several levels AT&T esentially flat out told me that it was an adminsistrative fee and that was the end of it; they've claimed someone even
by SamWhited 13y ago
After being elevated several levels AT&T esentially flat out told me that it was an adminsistrative fee and that was the end of it; they've claimed someone even higher up will call me back within 24 hours — we'll see.
- Gorbzel 13y agoYea, I don't expect their random customer service people to give much of a shit. I assume you'd have to notify them in writing that you're terminating the contract per the price change and see if they balk. If they do, they'll force you into arbitration. I'd oddly consider all of this, as I consider this a ploy to increase their revenue and see who notices plain and simple (as opposed to other contract changes they pull sometimes that might be arguably necessary) but given that I'm still relying on the good ol' 2007 unlimited iPhone contract, I'm hesitant to risk them agreeing with me and terminating the contract so they can modify the unlimited access.