The idea that cursing customer service representives is helpful is really wrong. In most cases they have done nothing to cause your problem. Sure, they might n

The idea that cursing customer service representives is helpful is really wrong. In most cases they have done nothing to cause your problem. Sure, they might not be able to help. But if that is the case, just move on and try contacting someone else. Cursing them out will do nothing, and just guarantee that they probably won't do anything extra for you. You might as well be nice.