Here's how I see it ... my company is currently using Skype and for us Skype worked really well. By using Skype for example I can call any number in the U.S. fo

Here's how I see it ... my company is currently using Skype and for us Skype worked really well. By using Skype for example I can call any number in the U.S. for reasonable fees, something which Google doesn't allow me to do, since Google Voice is not available in my country. Skype's clients for my Android or for my Ubuntu laptop also work well. Basically, Google is late. And the only thing that would make us switch to Google's alternatives would be an open protocol (not necessarily approved by a standards body, but at the very least with the specs published). That's because we don't trust Skype, but we would trust a protocol that has public specs. Even more than that, we would trust an open P2P protocol that wouldn't drop our connections to our list of contacts if your servers die. And no, you won't win us by shoving that awful chat box down our throats, like in GMail or in Google+. You have to do more and be more than Skype currently is. Because you're late. And you won't win with consumers either, because consumers are already using Facebook's video chats, which is integrated with Skype. And you're late to the party all over the board, even though putting moustaches on people's faces is kind of cool. Speaking of Skype and open P2P protocols, since Skype was acquired by Microsoft, want to bet that they'll up-yours on this one?