As always, the fun part is the interface between the rules engine and the real world. How good is AI at gathering requirements from people who don't quite know

As always, the fun part is the interface between the rules engine and the real world. How good is AI at gathering requirements from people who don't quite know what they want? The other fun part is what happens when AI is good enough to replace the gophers who do most of the grunt work, but not yet good enough to replace the experts who figure out what the customers really want. If this stage lasts long enough for the experts to retire, where do new experts come from?