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I don't understand that reaction, one person did it so EVERYONE must be punished? Why not simply fire the person, charge them with theft, and sue them to recove
by katbyte 13y ago
I don't understand that reaction, one person did it so EVERYONE must be punished? Why not simply fire the person, charge them with theft, and sue them to recover costs making an example of them for anyone else who may consider doing it?
- arkades 13y agoJack Welch called it the corporate immune system. Once you've been hurt, you tend to over-bureaucratize the response to ensure that it never happens again. I think it has to do with the fact that human psychology tends to over-value possible negative outcomes vs. possible positive outcomes, as well as a certain amount of future discounting, plus social signaling to show the problem is being taken seriously: you put a stop to the very visible, very current, negative event with little regard for a possible, future, positive loss due to bureaucratic build-up. It's irrational, but so is most management in practice.