You can view replies to the outgoing messages, see the 'from' field description here: http://www.pennysms.com/docs http://www.pennysms.com/docs As for routing

You can view replies to the outgoing messages, see the 'from' field description here: http://www.pennysms.com/docs http://www.pennysms.com/docs As for routing them back through SMS, we could do that, but thought being able to field replies via email would be more convenient.