"And customers are left holding the bag." Ok, let's dial down the drama here. I'm trying to understand the point, other than Yahoo has historically been a poor

"And customers are left holding the bag." Ok, let's dial down the drama here. I'm trying to understand the point, other than Yahoo has historically been a poor acquiring company. Shocker! Let's see...Delicious, MyBlogLog, Flickr, Upcoming. How many of these services had customers as opposed to users? I'm pretty sure we can substitute names of large tech companies and their acquisition lists here and have the article read the same way.