This happened to me on February 4th of this year. And Etel got to break the bad news to me as well: " Unfortunately it looks like the hypervisor that bean is o

This happened to me on February 4th of this year. And Etel got to break the bad news to me as well: " Unfortunately it looks like the hypervisor that bean is on has failed. We were working with the datacenter technician and it seems that they had replaced the wrong drive which has corrupted the RAID volume. We are unable to recover the system so if you have any backups or snapshots of that server please create a new virtual server from them. " Between a signup credit, and my SLA credit from this event, I wont need to pay them for over a year after my initial signup. Besides this event, I've had no issues, though I'd think twice now about how/if I store data on the service if I were doing any real computing with them (as opposed to just noodling around).