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Thanks. That makes more sense, and I guess a reasonable price if you consider you don't need this every month. According to https://aws.amazon.com/premiumsuppo

Thanks. That makes more sense, and I guess a reasonable price if you consider you don't need this every month. According to https://aws.amazon.com/premiumsupport/ https://aws.amazon.com/premiumsupport/ - the developer support is within local business hours though... I still wish this could have been factored into your hourly AWS costs rather than as a monthly fee. Say, pay extra 10% for every EC2 instance-hour or something and get it included (without the $100 minimum as in the business support that is).

ceejayoz 13y ago
It wouldn't be sustainable. The folks trying to build the next Amazon.com on a t1.micro would be paying a buck a month and expecting the same level of support Netflix gets.
- gingerlime 13y ago
  Yep, you're right. I guess support is one of those aspects that can't be measured per Gb, so there must be some kind of an entry cost. I do wonder how Linode manages to keep this manageable for them though.