And when you want something that isn't being built for you? You _can't_ build it yourself at that point because there's no text interface to consume. My compla

And when you want something that isn't being built for you? You _can't_ build it yourself at that point because there's no text interface to consume. My complaint isn't so much against SaaS as a whole as it is against things that violate the Unix philosophy. I'm against things that try to do many complex tasks and don't provide a simple text interface (or RESTful API or whatever). The tradeoff is you get basic features all at once with little overhead. What you lose is any ability whatsoever to make other things work on top of the service/program/application/whatever you're using. The reason this is always bad is because you're only a first time user once; you pay the startup/integration/setup/whatever cost once. After that, you're a user and you get to suffer under the poor or non-existent integrations forever. See also: http://xkcd.com/1205/ http://xkcd.com/1205/