I get where you're coming from, but those comments sound anti-Google... and as is clearly evident I choose to use Google for most of my communication, I'm fairl

I get where you're coming from, but those comments sound anti-Google... and as is clearly evident I choose to use Google for most of my communication, I'm fairly for-Google. I think this is perhaps my fault, I failed to explain in my message that the confusion isn't with the notion of Hangouts as a new product, it's very specifically in context of replacing existing services I know and use, and how I cannot cognitively see the old service in the new, to the degree that I'm now very confused about the whole offering (and am not the only one).