2 ms·
I am a dev, and I am sure my comment won't be liked here but there it goes: Nobody likes bug-fixing: not their bugs and of course not other people's bugs. You
by xtracto 13y ago
I am a dev, and I am sure my comment won't be liked here but there it goes:
Nobody likes bug-fixing: not their bugs and of course not other people's bugs. You can see this clearly in open-source software (mainly because the communication channels such as Bugzilla, forums, mailing list are all open).
It is like writing documentation: programmers don't like to do it. However, fixing bugs is worse, because there is really no payoff in doing that: if you create a feature or write a program then you are doing something new... whereas when you fix a bunch of bugs, then it mens at the end you get a piece of software which is working the way it was supposed to work on the first place... so for any external observer (client, manager, user, etc) there was no value added.
- mikecane 13y ago>>>so for any external observer (client, manager, user, etc) there was no value added. Wouldn't it be reflected in a drop-off of calls to Support/CS?