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Back when google first listed my families business they had mined the data and logged the business address as my moms address. The problem with this was that th

Back when google first listed my families business they had mined the data and logged the business address as my moms address. The problem with this was that the family business was a ghetto auto parts junk yard. Not only have we had murders there, but they place has also been robbed, attempted to be put on fire etc. When I went to change the address of the business it took google over 2 weeks to process. On top of that trying to reach them to get them on the phone to explain the situation and why it was dangerous was a whole other hassle. They really had a lack of understanding in this situation and it was frustrating. Overall, the issue did get fixed, but nobody felt comfortable about it then and it still ticks us off now.

freehunter 13y ago
In getting to my grandparents house, Google Maps for years listed as part of the directions a two-track that doesn't actually go through all the way (it ends in the middle at a junk yard). My grandma runs a business from her house, and customers were being routed down this two track road. Not great for business. As we couldn't contact Google about it, she had to print new business cards that told people when to stop following Google's directions and which road to take instead. MapQuest didn't have this problem.