> The probability that the problem was cleared up coincidentally rather than as the result of one passenger turning off their phone is very low. If I understan

> The probability that the problem was cleared up coincidentally rather than as the result of one passenger turning off their phone is very low. If I understand your first sentence correctly, you're saying that there is a high probability that the resolution of the problem was non-coincidental, i.e. turning off the phone solved the problem. This doesn't really gel with your second paragraph, though. Can you clarify?