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Even people intimately familiar with a pieces of infrastructure - hardware or software - can't possibly know all failure modes. Asking on twitter about an obscu
by Xylakant 14y ago
Even people intimately familiar with a pieces of infrastructure - hardware or software - can't possibly know all failure modes. Asking on twitter about an obscure error that you've never seen doesn't cost anything and may be very well just one way of finding a fix. It's akin to asking on IRC or writing a mail to a mailing list - something which you seem to condone. I fail to see how it's any less professional.
- papsosouid 14y ago>It's akin to asking on IRC or writing a mail to a mailing list No it isn't. It is akin to shouting at random people on the street "help I don't know what to do!". Asking on IRC on a mailing list is going to a group of people who are there specifically to help people with problems on that subject.
- Xylakant 14y agoIf I had the reasonable expectation to find somebody qualified willing to help on the street with practically no effort I'd go that route as well. It's just very time consuming to do so, so that's why I usually don't.
- papsosouid 14y agoThat's precisely the point though, it isn't a reasonable expectation. The odds of a postgresql expert just happening to follow them on twitter are poor. The odds of multiple postgresql experts being on the postgresql mailing list is quite high.
- Xylakant 14y agoSure, the chances of finding an expert are low, but you'd be surprised how well it works. See, the tweet was posted to HN by someone and the chances of finding a Postgres expert here are significantly higher. More important is that the costs are low, even lower than writing to a ML. So why not try?