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Well, I'm not a statistic, then. I stopped flying United because I don't fit comfortably in their "normal" seats; they took the inches from the "normal" seats a
by SomeCallMeTim 13y ago
Well, I'm not a statistic, then. I stopped flying United because I don't fit comfortably in their "normal" seats; they took the inches from the "normal" seats and put them in "Economy Plus" rows.
And, oops, you can't RESERVE an Economy Plus row when you buy a ticket, you need to upgrade later, and then one might not be available. I've even paid the upgrade and had them refund it when they overbooked the Economy Plus section. And since the normal seats are too small, that's just miserable.
So yes, a decrease in comfort has caused me to boycott an airline. But maybe they just want shorter people anyway since they'll weigh less.