To add to this point, Weebly's audience and its users are almost entirely unlike the readers of HN. Weebly is a website builder for nontechnical people, and ma

To add to this point, Weebly's audience and its users are almost entirely unlike the readers of HN. Weebly is a website builder for nontechnical people, and many of us here on HN know that nontechnical people regularly have exactly the questions that Weebly's emails are answering. Here's the message that Bob is receiving: "Hey Bob, here's an email about how to do that thing you wanted to do, but were too embarrassed to ask your nephew about." Bob is going to stick with Weebly because of these emails, not despite them, and Weebly is going to continue being a product that is wildly popular with the Bobs of the world, and not so very popular with the HNers of the world. There are about 1000x more Bobs than HNers out there, so IMO the math and the messaging both check out.