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This was the biggest "oh crap, what did we do to ourselves?" moment. Effectively saying "no" took us off those people's radars permanently.
by RickDT 13y ago
This was the biggest "oh crap, what did we do to ourselves?" moment. Effectively saying "no" took us off those people's radars permanently.
- graeme 13y agoHave you tried recontacting them? A lot of people are open to a sincere mea culpa announcing a policy change. I suspect you'll win back more than 0% of those clients, on good terms.
- svmegatron 13y agoThis is great advice, AND it dovetails nicely with the advice I've been seeing here a lot lately: send more email to prospective customers :-)