yters, you're thinking from the customer's point of view, which is great. Looking from a cynical business point of view, they are weaknesses to exploit. For e

yters, you're thinking from the customer's point of view, which is great. Looking from a cynical business point of view, they are weaknesses to exploit. For example, one could create a discussion site and attract a lot of eyeballs by posting contentious comments, raising peoples' wrath (also known as "trolling"). Envy is what high-end consumer products exploit.