So, the moral of this story is "communicate clearly the first time or you're going to end up having to communicate clearly about seven or eight times." That sa

So, the moral of this story is "communicate clearly the first time or you're going to end up having to communicate clearly about seven or eight times." That said, I don't understand why he felt he had to keep explaining it. He could have just copied and pasted the answer or closed the bug as a duplicate of the original one that reported the bug. In the original he could have posted a kind explanation about it, and linked to it from the duplicates that followed. I understand what it's like to get tired and short tempered. I used to moderate an online community primarily of middle schoolers and high schoolers. But ultimately, you end up hurting the community you're supporting more by not doing things The Right Way™ the first time around. You hurt it even further when you fail to acknowledge that you're tired, short tempered, and should probably just go to bed and deal with it in the morning. Maybe I just expect adults to behave like adults, but "he didn't feel like explaining it again" doesn't float with me as a valid justification for how he handled the issue. It would have taken a comment and a link to deal with it the correct way. Live and learn, sure, but the attitude reflected in his response appears (to me, at least, with my limited visibility) to be reflective of a systemic attitude surrounding GNOME development. And that's no good.