I'm not a help desk. I'm using the same software these other people are using in an environment swamped with office documents. We write memoranda and instructi

I'm not a help desk. I'm using the same software these other people are using in an environment swamped with office documents. We write memoranda and instructions, we make PowerPoint briefings, we use scads and scads of spreadsheets, and although I personally use and admire PivotTables, most don't. Even the famous "Access database that underlies the operation" is very rarely to be found around here. The only thing I've ever seen an Access database behind around here (besides the ones I personally use) are for FITREP processing in the Navy. Perhaps surprisingly, much of the stuff you'd use "advanced spreadsheets as database" for end up being run by actual databases with website frontends around here, which makes office software even less essential; just make the ad-hoc query on the web page and export to Excel and you're done.