4 ms·
> a two year required warranty on consumer electronics This isn't limited to Germany, it's a European-wide directive. And I fail to see how it can be viewed as
by mmcnickle 13y ago
> a two year required warranty on consumer electronics
This isn't limited to Germany, it's a European-wide directive. And I fail to see how it can be viewed as negative.
- gnarbarian 13y agoIt drives up prices. I prefer having a choice. I don't need a 2 year warranty on simple cheap devices. But the warranty is always there for a small price for the important things (like my motherboard or laptop). Often times the additional cost of the mandatory warranty will put a product out of reach for people who would be happy with the mfr's standard warranty.
- michaelt 13y agoWarranty replacement costs are proportional to failure rate - for example, if 1% of devices will fail within 2 years, warranty costs would add 1% to the cost price. What sort of electronics products have a failure rate so high that the costs of a 2 year warranty is anything but trivial?
- gnarbarian 13y agoI am typing on a cheap Logitech K120 keyboard I got at Walmart. (at work I have a nice WASD[1] keyboard) I spent about $10 on this keyboard. if it stopped working in the next two years I wouldn't want to even bother dealing with the warranty mailing it back and waiting weeks for the replacement to arrive. I'd just throw it out and go buy another $10 keyboard. 1) http://www.wasdkeyboards.com/ http://www.wasdkeyboards.com/
- epsylon 13y agoI'd say that you chose a poor example as Logitech's customer service (in Europe at least) is second to none. They will send you replacements for free very easily, while asking only minimal proofs (usually your serial number is enough). I know plenty of people who got their mouse or keyboard replaced in a few days after contacting customer service, without being asked to send the defective one.