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Well, the customer is always right. I wonder if I can offer that as a competitive advantage. I'm only half-joking. I can't see how the customer will get any va
by polymatter 13y ago
Well, the customer is always right. I wonder if I can offer that as a competitive advantage.
I'm only half-joking. I can't see how the customer will get any value out of the videos though. I guess this only makes sense if the customer is one of those bewildering people who assume programming is just typing all the time.
- corresation 13y agoMy guess was confirmed by the post, which is that the customer is one of those "this didn't really take you n hours!" sorts, and the video is like a time log.
- michaelt 13y agoI can't see how the customer will get any value out of the videos though. Have you ever been in the situation where you discovered you were mis-billed for something? I certainly have. Accidental mis-charging does happen, even between parties that trust one another. Still, most businesses are willing to tolerate a certain level of error. Given that occasional mis-charging is inevitable, how can you make sure it's below the threshold you're able to tolerate if you don't maintain audit records? With that said, I'd fire the client assuming I wasn't desperate for work.