3 ms·
Virgin America is certainly not having great success.
by khuey 14y ago
Virgin America is certainly not having great success.
- pbreit 14y agoHere's but one data point, albeit, a big one: Airline Quality Rating, the premier statistical study of major airline performance in the United States, ranked it #1 in 2012.
- khuey 14y agoAnd yet Virgin America still can't turn a profit. Southwest was incredibly successful and disruptive to the airline industry (to the point where today's legacy carriers look much more like Southwest than like the flagship carriers of the 70s and 80s). Virgin America has yet to do anything that significant, and there's a good chance it never will.
- pbreit 14y agoWell, it turned a profit it's most recently reported quarter and has indicated expectations for a profitable 2013. It arguably is defining the customer experience for low/mid-cost airline travel.