4 ms·
More numbers == harder to read. The point is not to give an accurate picture (as someone else pointed out, they certainly have more detailed internal metrics).
by beat 14y ago
More numbers == harder to read. The point is not to give an accurate picture (as someone else pointed out, they certainly have more detailed internal metrics). The point is to make potential customers feel that their apps are fast and responsive. Hard numbers make that sound plausible. More detailed numbers would make the point diffuse and confusing.
- smg 14y agoI am not sure if either of us can accurately say what is the point "they" are trying to make. The point I was trying to make is that a large number of developers who look at 37signals for technical leadership could be dangerously misled into using average as a performance metric. Leaving aside the technical issues even from a customer point of view using average to measure performance is pernicious. There are scenarios where the average remains the same while almost half their customers are experiencing load times that have doubled. What should the report card say in that case?