Sorry to hear that - agreed, it seems like the best support for all these exchanges is to not need it, because good luck getting a response. I've even seen sit

Sorry to hear that - agreed, it seems like the best support for all these exchanges is to not need it, because good luck getting a response. I've even seen situations with BitInstant where e-mailing them is pointless, but starting a reddit thread in r/bitcoin is the best way to get a response. This needs to change if Bitcoin is going to be the currency o the future.